Quote-led licensing, metered usage
There is no public price list, because residency model, channel mix and seat count change the number by more than any list could absorb. What is public is the unit economics and how the meter works.
Model your own deflection
Set monthly voice volume and the share of minutes an AI agent resolves without escalation. The model contrasts an all-agent baseline with a blended Ittisal run-rate.
Agent-served minutes modelled at 0.42 USD fully loaded for a GCC contact centre seat. AI pipeline modelled at 0.0094 USD per minute across recognition, generation and synthesis.
Indicative model for scoping conversations, not a quote. Your licence, carrier and residency choices change the result.
Two lines on the invoice
Enterprise licence
Priced per deployment on residency model, channel mix and seat count. Issued and enforced through the licence server, with entitlements visible to your administrators.
Usage on top
Per-minute and per-message rates that step down with volume. Metering derives from the flow graph, so every line maps to the nodes that ran.
What we need to price it
A quote takes about a week once we have the operating shape of your contact centre. Nothing here requires a procurement process to start.
- Monthly volumes per channel: voice minutes, WhatsApp threads, email tickets
- Concurrent agent seats and shift pattern
- Residency requirement: managed tiers, self-hosted inference, or both
- Systems to integrate and which of them must be written to during a call
- Target go-live and the queue you want to pilot on
Send the shape of your deployment
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